Privacy Policy

1. Introduction

Welcome to Gul-e-Raana! We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website at guleraana.shop. By using our services, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We may collect various types of information to provide and improve our services to you. This includes:

• Personal Identification Information: Your name, email address, shipping address, and phone number when you make a purchase or create an account.
• Payment Information: Details required to process your transactions, such as credit card numbers. Note that we do not store your full credit card details. This is handled by our secure third-party payment processors.
• Usage Data: Information on how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit. This helps us understand and improve your shopping experience.

3. How We Use Your Information

We use the information we collect for several purposes, including:

• To process and fulfill your orders and transactions.
• To manage your account and provide customer support.
• To personalize your experience on our website and show you relevant products.
• To communicate with you about your orders, promotions, and updates (if you've opted in).
• To improve and analyze our website’s performance and services.

4. Data Security

We are committed to ensuring the security of your data. We use a variety of technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.

5. Your Rights

As a user, you have certain rights regarding your personal data. You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your personal information (also known as the "right to be forgotten").
• Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at support@guleraana.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@guleraana.com
• By visiting our Contact Us page on the website.